FDA Shuts Down Sybaritic
This press release came across the wires today – of particular interest to most esties will be the fact that the Skin Bella Microdermabrasion is included – because it has never been approved or cleared by the FDA. This highlights a problem with many of the devices we use. It’s always worth doing your due [...]
Read more »How to Care For Your Hot Towel Cabinet
Hot towel cabinets are one of those pieces of esthetic equipment we don’t think about very much. It’s unusual to have one break, but they often suffer from benign neglect, especially in a spa environment where they are used by several therapists who share a treatment room. Here are some quick towel warmer tips Clean [...]
Read more »California State Board Steps into the 21st Century
Today the California State Board stepped into the 21st century by hosting a live web-chat titled What to Expect During an Inspection. Board Executive Officer Kristy Underwood spent some time talking about the inspection process, The 10 Most Commonly Cited Violations and How to Avoid Them, and The Citation Appeal Process. Simultaneously a live web-chat [...]
Read more »How To Care For Your Facial Steamer
I received some emails after previous posts about steamers: Help – My Steamer Stopped Working and Facial Steamers Behaving Badly. Predictably, there were a couple of horror stories about co-workers … the esties we love to hate. There was also one from a reader who said it wasn’t until she started a business and purchased [...]
Read more »Facial Steamers Behaving Badly
Every so often our facial steamer deals us a surprise. Sometimes it’s the triggering of the reset button – sometimes it’s other weirdness…. One of the estheticians at a spa I managed was convinced her facial steamer was having a psychotic break when drizzly clouds began billowing from the underside of the steamer – a [...]
Read more »Help – My Steamer Stopped Working!
It’s a heart stopping when your steamer stops working. Fortunately there’s usually a simple solution. As students we aren’t taught much about professional esthetic equipment as we hurtle through our state mandated hours. (Reason number 278 why esthetic schools fail their pupils.) Add the the proliferation of imported equipment with mangled-engrish manuals and we’re guaranteed [...]
Read more »“Gracious Goodbye” – an Easy to Implement Customer Service Touch
We’re always on the lookout for easy-to-implement, easy-to-train-for customer service touches – the ones that are guaranteed to impress, no matter what. This suggestion from Bryan K. Williams can be implemented regardless of whether you are a solo esthetician, or a spa director at a Five-Star, Five-Diamond resort. Offer A Gracious Goodbye Offering a gracious [...]
Read more »Making The Most of Your Tradeshow Visit
Making The Most of Your Tradeshow Visit 10. Trade Show attendance is usually a tax deduction. Keep all your receipts! Attending a tradeshow is a rite of passage for most of us who work in the spa world. It’s a great chance to see what’s new, enhance our education, connect with friends and get inspired [...]
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